RML

Privacy Policy

Last updated: June 2026

1. Who We Are

RML Ground Maintenance is a sole trader business based in Dumfries, Scotland. We are the data controller for the personal information collected through this website. You can contact us at 07759 678071.

2. What Data We Collect

When you submit an enquiry through our contact form, we collect:

  • Your name
  • Your phone number
  • Your location or address
  • The service you are enquiring about
  • Any message or additional information you provide

We do not collect any payment information through this website. We do not use cookies for tracking or advertising purposes.

3. How We Use Your Data

We use the information you provide solely to:

  • Respond to your enquiry
  • Provide a quote for the work you have requested
  • Arrange and carry out the agreed work

We do not use your data for marketing purposes without your explicit consent. We do not sell, share or transfer your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interests — specifically, to respond to enquiries about our services — and, where work is agreed, to fulfil a contract with you.

5. How We Store Your Data

Enquiry data submitted through this website is stored securely using Supabase, a cloud-based database platform. Data is stored within the European Economic Area and is protected by appropriate technical and organisational measures.

We retain enquiry data for up to 12 months, after which it is deleted unless we have an ongoing business relationship with you.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your data
  • Object to how we process your data
  • Request that we restrict processing of your data

To exercise any of these rights, contact us on 07759 678071. We will respond within 30 days.

7. Complaints

If you have a concern about how we handle your personal data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page will reflect when it was last revised.